Job Openings

Customer Service & Order Processing

Qualifications:

• High school diploma/GED.
• Previous experience working in a fly shop or tackle shop
• Needs a strong knowledge of fishing, either fly fishing or conventional
• Needs a strong knowledge of rods, lines, and reels
• Basic understanding of order processing and inventory control
• Excellent communication skills, both verbal and written
• Good organizational skills and the ability to multitask
• Excellent phone and communication skills
• Exceptional customer service skills

Responsibilities:

• Represent Douglas in a professional manner
• Learn and become familiar with all Douglas Outdoors products
• Support sales team
• Learn and become familiar with using our CRM
• Process orders as they come in
• Handle warranty claims
• Communicate with customers on warranty claims and orders
• Answer customers’ questions and send additional information per email
• Keep up with product information and updates
• Live in the Syracuse area close to Phoenix, NY or willing to relocate

For more information, contact David Barclay at: [email protected]

Marketing Specialist

Qualifications:

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 2-4 years of experience
• Excellent interpersonal skills
• Proficient in Microsoft Office
• Experience managing social media accounts and developing an annual content calendar
• Experience planning and promoting events
• Strong knowledge of marketing and analytics tools such as Google Analytics and Facebook Business Suite
• Excellent analytical skills and a knack for data analysis
• Strong written and verbal communication skills
• Skilled in writing and editing content with an attention to detail
• Strong prioritization, organization, and project management skills
• Ability to travel as necessary

Requirements:

• Represent Douglas in a professional manner
• Passion and experience in bass fishing
• Knowledge of the fishing industry
• Live in the Syracuse area close to Phoenix, NY or willing to relocate

Responsibilities:

• Learn and become familiar with all Douglas Outdoors products
• Manage social media accounts
• Manage Douglas Pro Staff, guides, and promotional events
• Run and manage Douglas bass tournaments (4 events per year).
• Develop, implement, and track marketing programs such as social media, or digital campaigns, and events
• Collaborate with other internal teams to develop and monitor strategic marketing initiatives
• Analyze and report on the performance and efficiency of campaigns
• Conduct market research and analyze trends to identify new marketing opportunities
• Write, proofread, and edit creative and technical content across different mediums
• Stay up-to-date with industry trends and products
• Communicate with sales team

For more information, contact David Barclay at: [email protected]

Sales – Fly Rods

Qualifications:

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 2-4 years of sales experience
• Proven ability to meet and exceed sales quotas
• Proven track record of successfully managing customer relationships
• Excellent interpersonal skills
• Highly self-motivated
• Strong verbal and written communication skills
• Comfortable presenting and speaking in front of crowds
• Proficient in Microsoft Office
• Working knowledge of CRM systems

Requirements:

• Represent Douglas in a professional manner
• Passion and experience in fishing
• Knowledge of the fishing industry – especially fly industry
• Ability to travel frequently, 2 out of 4 weeks a month as well as two weekends a month
• Flexible schedule
• Live in the Syracuse area close to Phoenix, NY or willing to relocate

Responsibilities:

• Promote and sell Douglas products to new and existing customers
• Learn and become familiar with all Douglas Outdoors products
• Maintain a well-developed pipeline of prospects
• Develop and maintain relationships with existing accounts
• Create and process orders in our CMR
• Meet and/or exceed sales quotas
• Attend Douglas demo presentations and trade shows
• Track customer feedback
• Submit monthly reports and plans
• Stay up-to-date with industry trends and products

For more information, contact David Barclay at: [email protected]

Social Media Specialist

Job Summary:

We are seeking a talented and creative Social Media Specialist to join our dynamic marketing team. As a Social Media Specialist, you will be responsible for developing and implementing effective social media strategies to enhance brand awareness, engage with our target audience, and drive user engagement and conversions. Your role will involve managing various social media platforms, creating compelling content, monitoring analytics, and staying up to date with the latest trends in social media marketing. If you are a passionate and results-oriented professional with a strong understanding of social media platforms and trends, this is an exciting opportunity to make a significant impact on our brand’s online presence.

Requirements:

• Bachelor’s degree in marketing, communications, or a related field.
• In office daily (not remote).
• Manage Douglas Pro Staff, guides, and promotional events.
• Write, proofread, and edit creative and technical content across different mediums.
• Proven work experience as a Social Media Specialist or similar role.
• In-depth knowledge of social media platforms, algorithms, and best practices.
• Experience with social media management and analytics tools (e.g., Google Analytics, Google Ads, Google Tags).
• Excellent written and verbal communication skills, with a keen eye for detail.
• Creative mindset and ability to generate engaging content ideas.
• Strong analytical skills and ability to interpret data and metrics.
• Familiarity with graphic design and video editing tools is a plus.
• Self-motivated, proactive, and able to work independently as well as part of a team.
• Knowledge of SEO principles and their application in social media is desirable.
• A portfolio of successful social media campaigns and projects is highly advantageous.

Responsibilities:

• Develop and execute social media strategies to align with marketing goals and increase brand visibility and engagement.
• Create engaging and innovative content for social media platforms, including creative writing, images, and video posts.
• Monitor and manage multiple social media accounts and profiles, ensuring consistent branding and messaging across platforms.
• Engage with the online community by responding to comments, messages, and inquiries promptly and professionally.
• Monitor social media trends, tools, and applications, and apply the latest insights to improve social media presence and performance.
• Collaborate with the marketing team to develop and execute social media campaigns and promotions.
• Track and analyze social media metrics, generate reports, and provide insights and recommendations to optimize performance.
• Stay up to date with industry trends and changes in social media algorithms and best practices.
• Identify and engage with key influencers and brand advocates to build relationships and expand brand reach.
• Manage social media advertising campaigns, including budget allocation, targeting, and performance tracking.
• Stay informed about competitor activities and industry trends, providing recommendations for competitive advantage.
• Collaborate with cross-functional teams, including content creators, designers, and customer support, to ensure cohesive brand messaging across all channels.
• Conduct regular audits of social media accounts to identify areas for improvement and implement necessary changes.

Join our team and take the lead in creating compelling social media experiences that resonate with our target audience and drive meaningful business outcomes. Apply today and be part of our exciting journey towards success!

For more information, contact David Barclay at: [email protected]