Job Openings
Douglas Outdoors Job Openings
We are a fishing equipment company founded in 2014, in Upstate, NY. Douglas specializes in manufacturing high-quality fly fishing and conventional rods, reels and a variety of other products. We differentiate ourselves from the competition by earning the reputation as a company that offers exceptional products while maintaining a down-to-earth and approachable personality. We do not sell our products directly to consumers, we sell exclusively through our trusted distributors.
Customer Service & Order Processing
Qualifications:
- High school diploma/GED.
- Previous experience working in a fly shop or tackle shop
- Needs a strong knowledge of fishing, either fly fishing or conventional
- Needs a strong knowledge of rods, lines, and reels
- Basic understanding of order processing and inventory control
- Excellent communication skills, both verbal and written
- Good organizational skills and the ability to multitask
- Excellent phone and communication skills
- Exceptional customer service skills
Responsibilities:
- Represent Douglas in a professional manner
- Learn and become familiar with all Douglas Outdoors products
- Support sales team
- Learn and become familiar with using our CRM
- Process orders as they come in
- Handle warranty claims
- Communicate with customers on warranty claims and orders
- Answer customers’ questions and send additional information per email
- Keep up with product information and updates
- Live in the Syracuse area close to Phoenix, NY or willing to relocate
For more information contact David Barclay at: Dbarclay@syrsupply.com
Marketing Specialist
Qualifications:
For more information contact David Barclay at: Dbarclay@syrsupply.com
- Bachelor’s degree in Business, Marketing, Communications, or related field
- 2-4 years of experience
- Excellent interpersonal skills
- Proficient in Microsoft Office
- Experience managing social media accounts and developing an annual content calendar
- Experience planning and promoting events
- Strong knowledge of marketing and analytics tools such as Google Analytics and Facebook Business Suite
- Excellent analytical skills and a knack for data analysis
- Strong written and verbal communication skills
- Skilled in writing and editing content with an attention to detail
- Strong prioritization, organization, and project management skills
- Ability to travel as necessary
Requirements:
- Represent Douglas in a professional manner
- Passion and experience in bass fishing
- Knowledge of the fishing industry
- Live in the Syracuse area close to Phoenix, NY or willing to relocate
Responsibilities:
- Learn and become familiar with all Douglas Outdoors products
- Manage social media accounts
- Manage Douglas Pro Staff, guides, and promotional events
- Run and manage Douglas bass tournaments (4 events per year).
- Develop, implement, and track marketing programs such as social media, or digital campaigns, and events
- Collaborate with other internal teams to develop and monitor strategic marketing initiatives
- Analyze and report on the performance and efficiency of campaigns
- Conduct market research and analyze trends to identify new marketing opportunities
- Write, proofread, and edit creative and technical content across different mediums
- Stay up-to-date with industry trends and products
- Communicate with sales team
For more information contact David Barclay at: Dbarclay@syrsupply.com
Sales - Conventional
Qualifications:
For more information contact David Barclay at: Dbarclay@syrsupply.com
- Bachelor’s degree in Business, Marketing, Communications, or related field
- 2-4 years of sales experience
- Proven ability to meet and exceed sales quotas
- Proven track record of successfully managing customer relationships
- Excellent interpersonal skills
- Highly self-motivated
- Strong verbal and written communication skills
- Comfortable presenting and speaking in front of crowds
- Proficient in Microsoft Office
- Working knowledge of CRM systems
Requirements:
- Represent Douglas in a professional manner
- Passion and experience in fishing
- Knowledge of the fishing industry – especially bass industry
- Ability to travel frequently, 2 out of 4 weeks a month as well as two weekends a month
- Flexible schedule
- Live in the Syracuse area close to Phoenix, NY or willing to relocate
Responsibilities:
- Promote and sell Douglas products to new and existing customers
- Learn and become familiar with all Douglas Outdoors products
- Maintain a well-developed pipeline of prospects
- Develop and maintain relationships with existing accounts
- Create and process orders in our CMR
- Meet and/or exceed sales quotas
- Attend Douglas demo presentations and trade shows
- Track customer feedback
- Submit monthly reports and plans
- Stay up-to-date with industry trends and products
For more information contact David Barclay at: Dbarclay@syrsupply.com